If your ClubSport Wheel Base (V1 or V2) is restarting again and again by itself and being unable to complete the boot sequence you might have forgotten to update your Wheel Base Firmware BEFORE you put on the new wheel rim or wheel hub!

Please always download (from product page) and install the latest CSW Base Driver onto your PC. Start the wheel base without your new wheel rim/hub. Open the driver control panel. Install the embedded firmware by navigating to the “update” tab in the browser. All further steps will be explained there.

This is no isssue. The firmware of the ClubSport Wheel Base evolves continously and has to prepared for every possible new product which can be attached. Additionally we are always working to improve the performance of the device.

IMPORTANT:

• Please also keep in mind that the driver also contains relevant firmware updates for other devices (as the CS USB Adapter, CSP V3, etc.). Those devices can be updated in the same way when connected by USB.
• The firmware updates are also important if the hardware is used on consoles! You will have connect the devices to your PC by USB (for less than 5 minutes) to perform the update.

Follow these steps to potentially solve the problem:

1. Open the Steam application
2. Select “View”
3. Select “Settings”
4. Select “Controller”
5. In “General Controller Settings”, uncheck the checkbox for “Generic Gamepad Configuration Support”.

If the issue persists, reinstall the Steam Client.

Since Microsoft dropped their own support (April 2014) of Windows XP after more than 13 years we are not longer able to support this PC platform. The last wheels/pedals/shifter driver which supports Windows XP is driver 144. Later driver versions use new software technology which is just not possible on Windows XP.

If your hardware or a new firmware requires a newer operation system we only can recommend to upgrade your Windows operating system to a newer version which will not be outdated for a longer while.

In theory you can use any RJ12-RJ12 (6p6c straight) and USB (type A — type B; USB 1/2.0) cable which has the right connectors on both ends. If you use high quality cables of similar length to the originals, there should be no problem. Please keep in mind that Fanatec cannot guarantee perfect functionality if third-party products are involved even if the combination should work.

Important notes regarding (replacement) cables:

• Cables which are significantly longer than the original cables can cause connection issues
• Extension cables are often the source of connection issues. Longer high-quality cables are the better option
• If your product came with a high-quality ferrite core cable, a replacement cable should be of similar quality

Q: Can I purchase replacement “RJ12–RJ12” / “USB A — USB B” cables from Fanatec?

A: We should be able to offer replacement cables for all recent products. If they are not offered in the webshop, please ask our support team. But alternatively, it is also possible to use similar standard USB/RJ12 high quality cables, which are inexpensive and can be found at most electrical retailers.

Right now there is no support on Xbox One to use LEDs and Display. We just can hope that Microsoft implements these features as soon as possible.

We are often asked if all Fanatec Xbox One compatible hardware works also on the Xbox One X (or One S). The answer is YES. According to Microsoft the Xbox One X is “just” another Xbox One like the original version or the One S. This is the original MS statement:

“Compatible with everything Xbox One

All Xbox One accessories work with Xbox One X

All the Xbox One accessories you’ve got now (or have got your eye on) work with Xbox One X. No hassle. Just play.”

https://www.xbox.com/en-us/xbox-one-x

We have received a couple reports that driver v261 cannot be installed on some Win7 PCs. The root cause is that Windows 7 Updates sometimes are not working as expected. Windows 7 is not aware of recent verification signatures. Therefore we needed to export a special driver for Windows 7 which includes our old driver signature as well. Please try this driver if you are experiencing issues like that:

2016.12.05-Fanatec_driver_261_DualSigned:
https://www.fanatec.com/forum/uploads/FileUpload/1d/bfd0b5d389b03d56d485708e3b9e8c.zip

CSW V2 and V2.5 users can also use our latest beta driver (V281) which resolves the issue as well:
https://www.fanatec.com/forum/discussion/547/fanatec-beta-driver-v281-for-csw-v2-and-v2-5/p1

This driver also works well for other Windows versions (Win7, Win8, Win8.1, Win10). Feel free to test this driver if you are having any issues installing the latest official driver v261 and let our support team know. Thank you!

If the shifting paddle tends to stick while shifting, the most likely the reason is a loosened grub screw.

In order to resolve the issue, please use a 1.5mm Allen key to tighten the screw so it no longer touches the frame of the shifter paddle module. To ensure that the issue does not reoccur, you can apply a screw lock solution to the thread of the grub screw.

EVERY PC game can use extended features (display, vibration, rev LEDs, rev Stripe, etc.) of our Fanatec Wheel products as well as ABS software controlled vibration (CSP pedals) but the game developer has to implement those features. We are rolling out the SDK right now (Okt. 2012)to them and they can implement whatever they want.

CSR, CSRE, GT2, PWTS, GT3V2: Fully supported using firmware 750+
CSW Series: Fully supported (all firmwares)
CSL Series: Fully supported
ClubSport Pedals: Fully Supported

Great example: Codemasters just updated F1 2012 on PC to use the SDK directly without any necessary modifications.

Alternatively you can use Fanaleds or SLIMax Manager to activate these unique features in many games. Both great applications can be downloaded for free:

www.fanaleds.com
http://www.eksimracing.com/getting-started-with-fanatec-hardware-and-slimax-mgr-pro/

-> If a game features native SDK support it will override the use of any 3rd party tool like Fanaleds.

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