Follow these steps to potentially solve the problem:

1. Open the Steam application
2. Select “View”
3. Select “Settings”
4. Select “Controller”
5. In “General Controller Settings”, uncheck the checkbox for “Generic Gamepad Configuration Support”.

If the issue persists, reinstall the Steam Client.

We are asked very often, if gloves should be used on our wheels to keep them in good condition. The question cannot answered that easily. In general, gloves can help to keep the wheel clean and protect it sweat. But on the other hand, gloves can increase the wear of the wheel rim material (leather, strands etc.), to a much higher level than bare hands would do. This additional wear cannot be covered by warranty. Testing capabilities are limited and it is impossible to test all types/brands of gloves, to make recommendations.

Because of this and the possibly increased wear & tear, Fanatec cannot give a general recommendation to use gloves.