Follow these steps to potentially solve the problem:

1. Open the Steam application
2. Select “View”
3. Select “Settings”
4. Select “Controller”
5. In “General Controller Settings”, uncheck the checkbox for “Generic Gamepad Configuration Support”.

If the issue persists, reinstall the Steam Client.

Since Microsoft dropped their own support (April 2014) of Windows XP after more than 13 years we are not longer able to support this PC platform. The last wheels/pedals/shifter driver which supports Windows XP is driver 144. Later driver versions use new software technology which is just not possible on Windows XP.

If your hardware or a new firmware requires a newer operation system we only can recommend to upgrade your Windows operating system to a newer version which will not be outdated for a longer while.

If you purchased your ClubSport Pedals V3 before 2016 the industrial PU foam inside the brake will likely not yet be treated with the special wax we used in later productions. This new lubricant ensures much smoother feel on the brake and avoids stuttering compression. Additionally the lubrication does not get lost, so no re-lubricating is necessary.

Please contact our support team if your pedals have been purchased before 2016 and if you experience this kind of a problem. Customers who bought CSP V3 in our online shop or who have been registered the product with the original Fanatec Invoice will receive new PU foams, that have been treated with Klueber Wax, for free within warranty!

In theory you can use any RJ12-RJ12 (6p6c straight) and USB (type A — type B; USB 1/2.0) cable which has the right connectors on both ends. If you use high quality cables of similar length to the originals, there should be no problem. Please keep in mind that Fanatec cannot guarantee perfect functionality if third-party products are involved even if the combination should work.

Important notes regarding (replacement) cables:

•    Cables which are significantly longer than the original cables can cause connection issues
•    Extension cables are often the source of connection issues. Longer high-quality cables are the better option
•    If your product came with a high-quality ferrite core cable, a replacement cable should be of similar quality

Q: Can I purchase replacement “RJ12–RJ12” / “USB A — USB B” cables from Fanatec?

A: We should be able to offer replacement cables for all recent products. If they are not offered in the webshop, please ask our support team. But alternatively, it is also possible to use similar standard USB/RJ12 high quality cables, which are inexpensive and can be found at most electrical retailers.

We have received a couple reports that driver v261 cannot be installed on some Win7 PCs. The root cause is that Windows 7 Updates sometimes are not working as expected. Windows 7 is not aware of recent verification signatures. Therefore we needed to export a special driver for Windows 7 which includes our old driver signature as well. Please try this driver if you are experiencing issues like that:

2016.12.05-Fanatec_driver_261_DualSigned:
https://www.fanatec.com/forum/uploads/FileUpload/1d/bfd0b5d389b03d56d485708e3b9e8c.zip

CSW V2 and V2.5 users can also use our latest beta driver (V281) which resolves the issue as well:
https://www.fanatec.com/forum/discussion/547/fanatec-beta-driver-v281-for-csw-v2-and-v2-5/p1

This driver also works well for other Windows versions (Win7, Win8, Win8.1, Win10). Feel free to test this driver if you are having any issues installing the latest official driver v261 and let our support team know. Thank you!

Some customers complained about the brake pedal not feeling nicely or fluid enough. We did more research and found a better type of lubricant for the brake: PTFE Spray. This special material is offered by the well known brands “Liqui Moly” or “WD-40”.

When you try this improved lubricant please make sure that you clean out the brake cylinder and the PU foam. If you need any additional information, help or assistance please contact our support team.

UPDATE:
If you ordered and received your CSP V3 before 2016 and you are having such a problem, please contact our support team to receive a new PU foam which is lubricated with “Klueber Wax” which is the final and constant solution.